By using cxurl.win, you automatically agree to this privacy policy. Please read the policy carefully in its entirety.
Cxurl (cxurl.win) is a trusted and secure online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right — and we are committed to protecting it.
This Privacy Policy ("Policy") describes how cxurl collects your personal information, why it is collected, how it is used, and how it is kept secure. This Policy comes into effect whenever you register on, log in to, or use any of our platform's services.
We never sell or unnecessarily share your personal information with third parties without your permission. Our privacy policy is built in compliance with international data protection standards.
Cxurl is always available to address any questions regarding this privacy policy. Our data protection team is ready to help resolve any concerns you may have.
We collect various types of information when you create an account and use our services on cxurl. A detailed breakdown of the data collected is provided below:
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account communications and security messages |
| Financial Information | Mobile banking number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, operating system | Security Monitoring & Fraud Prevention |
| Gaming Information | Betting history, game preferences, win/loss records | Service Improvement & Personalisation |
| Cookies & Browsing Data | Session cookies, preference settings, page visits | User Experience Improvement |
We only collect information that is necessary to provide our services. Collecting unnecessary or excessive data goes against our policy.
Cxurl uses the information it collects for the following purposes:
- To create, manage, and verify your account.
- To process deposits, withdrawals, and other financial transactions.
- To personalise your gaming experience and deliver relevant promotions.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To fulfil legal obligations and submit reports to regulatory authorities.
- For analytical research to improve our service quality and develop new features.
- To provide customer support and resolve your complaints and queries.
- To promote responsible gaming and provide support to at-risk players.
Key Commitments
- We never sell your information to third parties for marketing purposes.
- Your information is never used for unsolicited marketing without your consent.
- Your information is used solely for its intended purpose — nothing more.
Cxurl uses cookies to enhance your experience on our website. Cookies are small data files stored in your browser.
- Essential Cookies: Used to maintain your login session and ensure the site's core functionality. These cannot be disabled.
- Performance Cookies: Used to analyse which pages receive the most visits and to improve site performance.
- Functional Cookies: Helps remember your language preference, theme settings, and other customisations.
- Analytical Cookies: Analyses user behaviour to help improve the quality of our services.
You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of some features on the site.
Cxurl may share your personal information with third parties only in very limited circumstances and for specific purposes:
- Payment Providers: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process deposits and withdrawals.
- Technology Partners: Limited data is shared with trusted technology service providers to operate the platform — they are bound to comply with our Privacy Policy.
- Regulatory Authority: As part of our legal obligations, information may be disclosed in response to valid requests from government or regulatory bodies.
- Fraud Prevention: We cooperate with law enforcement agencies as necessary to detect and investigate illegal activities.
We never sell or transfer your personal information to advertisers or marketing agencies. Any information shared with third parties is always encrypted and kept secure.
Cxurl employs industry-leading security measures to protect your personal information. Our security framework is as follows:
- 256-bit SSL/TLS encryption is applied to all data transfers.
- Our servers are protected by advanced firewalls and intrusion detection systems.
- Two-Factor Authentication adds an extra layer of security to protect your account.
- Sensitive data such as passwords is never stored in plain text — strong hashing algorithms are used at all times.
- Our 24/7 security monitoring team instantly detects any suspicious activity.
- Regular security audits and vulnerability assessments are conducted by independent third-party experts.
Please note that no system on the internet is 100% secure. We strongly encourage you to use a strong password and never share your login credentials with anyone.
Cxurl retains your information for as long as necessary to fulfil the purposes for which it was collected. The retention periods for different types of data are outlined below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration the account is active + 5 years | Legal Obligations |
| Financial transaction records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | Fraud Prevention |
| Gaming History | 3 years | Dispute Resolution & Analytics |
| Cookie Information | Up to 12 months | User Experience |
Once the retention period expires, your data is securely and permanently deleted or anonymised in a way that makes future identification impossible.
Cxurl respects your data protection rights. You are entitled to the following rights:
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.
Cxurl is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process any data from minors.
If we discover that a minor has registered on our platform, we will immediately disable that account and permanently delete all associated data.
If a parent or legal guardian believes their child has registered on our platform, please contact our support team immediately.
Cxurl reserves the right to update or amend this privacy policy at any time. In the event of changes, we will notify you in the following ways:
- The last updated date on this page will be revised accordingly.
- You will be notified at your registered email address whenever significant changes are made.
- You may also be notified via a pop-up alert when you log in to the platform.
Your continued use of cxurl after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions, complaints, or requests regarding this privacy policy, please contact us:
We take every concern seriously and strive to resolve it as quickly as possible. Our commitment to protecting your privacy is unwavering.